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Ghostify Terms of Service

Last updated: October 8, 2026

These Terms govern every Ghostify webinar build and monthly plan. You accept them by ticking the box at checkout or by paying an invoice that links to them.

1. Agreement

1.1 These Terms of Service (the "Terms") are an agreement between GHOST LEADS LLC ("Ghostify", "we", "us") and the person or business purchasing our services ("Client", "you").

1.2 By ticking "I agree to the Terms of Service" at checkout, paying an invoice that references these Terms, or submitting our onboarding form, you agree to these Terms. If you accept on behalf of a business, you confirm you are authorized to bind it. Electronic acceptance has the same effect as a signature.

1.3 Your order (the checkout page, invoice or proposal showing what you bought and the price) is the "Order". If the Order and these Terms conflict, the Order controls for that purchase only.

1.4 We may update these Terms. Updates apply to Orders placed after the update is posted. For the Platform Plan, updates take effect at your next billing period after we email you notice.

2. The Services

2.1 Webinar Build. For the one-time fee in your Order (the "Build Fee"), we create a webinar system around your offer. Depending on your Order, the deliverables ("Deliverables") may include:

  • a webinar strategy brief and offer positioning
  • a word-for-word presentation script
  • a designed slide deck
  • registration, VIP and thank-you page copy and designs
  • show-up reminder emails and text messages
  • a close (offer and call-to-action) sequence and post-webinar follow-up emails and texts
  • advertising copy and creative for promoting the webinar
  • a delivery plan and post-webinar review plan

2.2 Platform Plan. If your Order includes the monthly plan (the "Platform Plan", at the monthly rate shown in your Order), we host, set up and maintain the funnel, pages and automations on our GoHighLevel-based platform or in your own GoHighLevel account, sync updates you approve, and provide reasonable support by email Monday to Friday during our business hours.

2.3 Not included unless your Order says so: running or managing your ad campaigns, ad spend, hosting or presenting the live webinar, sales calls, video production, custom software, and work outside the Deliverables listed in your Order. We can quote additional work separately.

3. How the build works

3.1 Onboarding. Work starts when you have paid the Build Fee and submitted our onboarding form. Your answers are the foundation of the build, so they must be complete and accurate. If answers are missing or too thin to build from, we will ask for more detail before starting.

3.2 Turnaround. We deliver the Deliverables in stages, typically within 5 business days of receiving your completed onboarding form. Business days exclude weekends and US federal holidays. Turnaround times are estimates, not guarantees.

3.3 Your delays pause the clock. If we are waiting on you for answers, approvals, files, account access or anything else we need, the timeline pauses until we receive it. If we have waited more than 30 days without a response, we may treat the build as delivered as it stands.

3.4 Approvals and revisions. You review each Deliverable through your client portal. You may approve it or request changes. We revise any Deliverable until you approve it, as long as the requests are within the original scope, during the 30 days after the last Deliverable is delivered (the "Revision Window"). Requests that add new scope, such as a new offer, a different audience or a new webinar, are new work and may be quoted separately.

3.5 Approval is final. When you approve a Deliverable, or the Revision Window ends, that Deliverable is accepted. You are responsible for reviewing everything before you publish or send it.

4. Your responsibilities

4.1 Accurate information. You confirm that everything you give us is true and that you have the right to share it. This includes your offer, prices, guarantees, results, testimonials, case studies, images, logos and personal story.

4.2 Claims and testimonials. Deliverables are written from the information you provide. You are solely responsible for making sure every claim in your marketing is truthful and can be substantiated, including income, earnings and results claims and testimonials. This includes compliance with the US Federal Trade Commission's rules on advertising, endorsements and earnings claims, and with similar laws where you sell.

4.3 Emails and texts. You are responsible for having proper consent to email and text your contacts and for complying with laws such as CAN-SPAM, the Telephone Consumer Protection Act (TCPA) and carrier rules for SMS, including opt-out handling and quiet hours.

4.4 Ad platforms. You are responsible for your ad accounts and for complying with the policies of Meta, Google and any other platform you advertise on. We are not responsible for ad rejections, account restrictions or bans.

4.5 Accounts and access. You are responsible for the security of your accounts and passwords. Where you give us access to a third-party account, you confirm you are authorized to do so.

4.6 Indemnity. You will indemnify and hold harmless Ghostify and its team from any claims, damages, losses and costs (including reasonable attorneys' fees) arising from the information or materials you provide, the claims made in your marketing, how you use the Deliverables, or your breach of these Terms.

5. Fees, billing and refunds

5.1 Build Fee. The Build Fee is due in full at checkout unless your Order sets out a payment plan. If you are on a payment plan, you authorize us to charge your payment method on each scheduled date.

5.2 Platform Plan. The Platform Plan is billed monthly in advance through Stripe and renews automatically until cancelled. You authorize us to charge your payment method each month.

5.3 Cancelling the Platform Plan. You can cancel at any time from the billing link in your client portal or by emailing us. Cancellation takes effect at the end of the current billing period, with no partial refunds. After cancellation, pages and automations hosted on our platform are switched off. If you ask within 30 days, we will provide your copy and assets so you can move them elsewhere.

5.4 Build Fee refunds. You may cancel for a full refund, minus payment processing fees, before you submit the onboarding form. Once you submit it and work begins, the Build Fee is non-refundable, because our team's time and resources are committed to your build.

5.5 Late payment. If a payment fails, we may pause work, pause the Platform Plan and withhold Deliverables until it is paid. Unpaid amounts accrue a finance charge of 1% per month, or the maximum permitted by law if lower, plus reasonable collection costs including attorneys' fees.

5.6 Chargebacks. Before disputing a charge with your bank, contact us so we can resolve it. A chargeback filed for services that were delivered under these Terms is a breach of these Terms.

5.7 Taxes. Fees do not include taxes. You are responsible for any sales, use, value-added or similar taxes, other than taxes on our income.

6. Ownership, tools and results

6.1 You own your Deliverables. Once you have paid all fees for a build in full, you own the final, approved Deliverables created for you, and you may use, edit and reuse them for your business.

6.2 We keep our methods. We keep all rights in our own frameworks, templates, processes, know-how, software and pre-existing materials ("Ghostify Materials"), even where they are used in your Deliverables. You get a permanent, non-exclusive licence to use any Ghostify Materials included in your Deliverables as part of those Deliverables, but not to resell or repackage them as a product or service.

6.3 Portfolio. We may name you as a client and show non-confidential samples of our work, unless you ask us in writing not to.

6.4 How we work. We may use software tools, third-party services and contractors to perform the Services. We remain responsible for the work under these Terms.

6.5 Third-party services. The Services rely on platforms we do not control, including GoHighLevel, Meta, Zoom, Stripe and Calendly. We are not responsible for their availability, changes, pricing, fees or policies, or for any loss caused by them. Your use of them is governed by their own terms.

6.6 No results guarantee. Our Deliverables are built on frameworks modelled on webinars that have performed well. However, results depend on many things outside our control, including your offer, price, market, audience, ad spend, traffic, follow-up, sales process, presentation and timing. We do not guarantee any particular number of registrations, attendees, calls, sales, revenue or return on investment. Any results, examples or past client outcomes we share are illustrative and not a promise of your results. You agree that you will not hold Ghostify responsible if your webinar does not achieve the results you hoped for.

7. Confidentiality, liability and general terms

7.1 Confidentiality. Each party will keep the other's non-public business information confidential, use it only for this agreement, and protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiving party, was already known to it, was rightfully received from someone else, or was developed independently. Either party may disclose information when required by law or court order, after giving the other reasonable notice where allowed.

7.2 Warranty disclaimer. EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

7.3 Limitation of liability. IN NO EVENT WILL GHOSTIFY (OR ITS OWNERS, EMPLOYEES, CONTRACTORS OR SUPPLIERS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST REVENUE, PROFITS, SALES, DATA OR BUSINESS OPPORTUNITIES, HOWEVER CAUSED, EVEN IF ADVISED OF THEIR POSSIBILITY. GHOSTIFY'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE FEES YOU PAID GHOSTIFY IN THE THREE (3) MONTHS BEFORE THE CLAIM AROSE.

7.4 Termination. Either party may end this agreement if the other materially breaches it and does not fix the breach within thirty (30) days of written notice. We may suspend or end the Services immediately if you fail to pay, abuse our team, or use the Services unlawfully. Sections that by their nature should survive (including fees owed, ownership, confidentiality, indemnity, disclaimers and liability limits) survive termination.

7.5 Independent contractors. We are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship.

7.6 Events outside our control. Neither party is liable for delays caused by events beyond its reasonable control, such as outages of third-party platforms, internet failures, natural disasters or government action.

7.7 Governing law and disputes. These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-laws rules. The state and federal courts located in Wake County, North Carolina have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court. In any action to enforce these Terms, the prevailing party may recover its costs and reasonable attorneys' fees.

7.8 Notices. Notices may be sent by email: to you at the email on your Order, and to us at josh@ghostify.io. Email notice is effective when sent, unless a bounce is received.

7.9 General. If any part of these Terms is unenforceable, it will be limited to the minimum extent needed and the rest remains in effect. You may not assign this agreement without our written consent. We may assign it with notice to you. These Terms and your Order are the entire agreement between us about the Services and replace any earlier agreements or statements. A failure to enforce any provision is not a waiver.

Contact: GHOST LEADS LLC · Cary, North Carolina · josh@ghostify.io